04 August 2004

Vonage Outed or IT & Telecom Converges

Andy Abramson blogs Vonage's Outage which may or may not have been caused by Global Crossing. In an attempt to get through some 1,000 unread blog's courtesy of much loved NewsGator sitting in the inbox I skim read, deleted and then brought it back and started writing here;

We have an investment in a next generation IN / feature sever play jNETx which is putting in a replacement IN system in to an Irish mobile provider - when the system was launched with a new HLR and various other bits and pieces the whole system went down for 3 hours. I'm pleased to say it was not jNETx that caused it but it was A BIG DEAL with as many expletives as you want to add.

I am not saying that Vonage's outage was or is the cause of calling the end of VoIP - it's not; Vonage et al will continue to take business from PSTN's. However, service includes being available nearly all the time. Is that 99.999 or some lesser number - no idea. What seems logical is that enterprises will demand the same service levels from a full VoIP sytem as they got from the PSTN's, and that is built around 99.999% availability. So whilst Vonage is principally a retail / SoHo play a few hours spent at the beach is OK. To go mainstream it's not.

Whilst I am here a link to a previous post Go South Young VoIP'ers. Yesterday I was in a meeting with a company that claims to have solved the feature issues caused by SIP passing through IPPBX's passing through border session controllers (my middle name is esoteric.)

Andy makes the point that the S. American governments are trying to protect their local PSTN's by regulating out VoIP providers. Same thing happened here in Russia. In an attempt to get the highest price for Svyazinvest, the all controlling super-telco, they force all long-distance to pass through Rostelecom - the long distance carrier. Thus a number of local enterprise CLEC's wanted to move their clients on to full VoIP systems however, they found that when a VoIP call was made via SIP that passed through a BSC and then via an IP PBX (100% of legitimate enterprise VoIP traffic) they lost the features of the call when the IP PBX diverted the call / session to an internal "number". The call went through it just lost any "intelligence" - call forwarding, voicemail (?). Thus the Russian government's desire to protect revenues caused a Russian technology company to overcome a global problem. The law of unintended consequences strikes again.

5 comments:

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04 August 2004

Vonage Outed or IT & Telecom Converges

Andy Abramson blogs Vonage's Outage which may or may not have been caused by Global Crossing. In an attempt to get through some 1,000 unread blog's courtesy of much loved NewsGator sitting in the inbox I skim read, deleted and then brought it back and started writing here;

We have an investment in a next generation IN / feature sever play jNETx which is putting in a replacement IN system in to an Irish mobile provider - when the system was launched with a new HLR and various other bits and pieces the whole system went down for 3 hours. I'm pleased to say it was not jNETx that caused it but it was A BIG DEAL with as many expletives as you want to add.

I am not saying that Vonage's outage was or is the cause of calling the end of VoIP - it's not; Vonage et al will continue to take business from PSTN's. However, service includes being available nearly all the time. Is that 99.999 or some lesser number - no idea. What seems logical is that enterprises will demand the same service levels from a full VoIP sytem as they got from the PSTN's, and that is built around 99.999% availability. So whilst Vonage is principally a retail / SoHo play a few hours spent at the beach is OK. To go mainstream it's not.

Whilst I am here a link to a previous post Go South Young VoIP'ers. Yesterday I was in a meeting with a company that claims to have solved the feature issues caused by SIP passing through IPPBX's passing through border session controllers (my middle name is esoteric.)

Andy makes the point that the S. American governments are trying to protect their local PSTN's by regulating out VoIP providers. Same thing happened here in Russia. In an attempt to get the highest price for Svyazinvest, the all controlling super-telco, they force all long-distance to pass through Rostelecom - the long distance carrier. Thus a number of local enterprise CLEC's wanted to move their clients on to full VoIP systems however, they found that when a VoIP call was made via SIP that passed through a BSC and then via an IP PBX (100% of legitimate enterprise VoIP traffic) they lost the features of the call when the IP PBX diverted the call / session to an internal "number". The call went through it just lost any "intelligence" - call forwarding, voicemail (?). Thus the Russian government's desire to protect revenues caused a Russian technology company to overcome a global problem. The law of unintended consequences strikes again.

5 comments:

Jeff james said...

Hello, nice stuff on your site. I need to spend more time on my site about VOIP and other broadband international provider voip wholesale stuff. Thanks for some ideas.

Anonymous said...

Hi, Need to know about telecommunications story or update, so visit my website **Telecom** site/blog. It pretty much covers Telecommunications Updates related stuff.

Have a nice day.
Otai

Anonymous said...

Great Blog! A real pleasure to read! Do you know that Traffic Portals will really boost your conversion rates and generate exclusively yours leads? We offer VOIP webinars - Marketing Courses Using Web Conferences about Traffic Portals I also have a website that talks about various high profile topics such as Retirement and includes an eBusiness Directory. I also would like to tell all of you reading this terrific blog about Retirement that should you be in need of a terrific host for a serious eCommerce Website that www.Kiosk.ws is Awesome Hosting value! They have the best online support team for all of your technical questions and a 3 minute emergency pager too. Looking to start your own affiliate program? They have an excellent script for you! They give you $70,000 dollars worth of software to build just about any type of e-commerce website you need! Go check it out if you get a chance. You can make more money than you spend and Create Free Will for Yourself! Again, Great Blog! Thanks. The info on Retirement Sooner was very informative!

Chuck Reynolds said...

chapter book store canada MyOpp is the first portal to activate a complete portfolio of income streams with one click!chapter book store canada

Anonymous said...

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